I downloaded the latest version (1.17) of SAP Lumira Personal Edition and successfully installed. On starting the application for the first time, the Registration window appeared displaying a message stating that an internet connection could not be established along with a link to the Network Settings to configure a proxy server. I entered some credentials and restarted the application, but unfortunately the Proxy settings I entered were incorrect. On re-starting the application the option to configure Proxy settings from the Registration window had disappeared. In it's place the following message is now showing:
‘Unable to contact the server. The website appears to be down. Try again later’
Continuing with the registration process led to a‘Server Error’ message displaying in the Registration window and the only other option available was‘Exit’, which closes the application.
I have uninstalled the software, rebooted and re-installed again several times, but each time the option to configure the Proxy settings fails to come back. I assume the details I originally input are being stored somewhere on my machine, but I do not know where. As a result of this problem, I cannot use the software as I am unable to progress past the Registration window due to not being able to re-configure the Proxy server settings.
Please can someone advise how I can resolve this issue as I have not found any SAP Notes relating to it? Presumably there is a file storing the Proxy settings I originally entered that needs deleting or editing. My operating system is Windows 7 Professional.