Cloud account not working in Lumira client

Hi all,

I've created a Lumira cloud account and can access it fine at cloud.saplumira.com using the desktop browser. However, when I go to connect using the Lumira client (SP12), I get an unknown user / incorrect password error message, both at the front screen and on the Share tab. I have tried using both the email address registered to the account (which is what I use when accessing via the browser), and the P user ID generated by the account setup (accessed from the account settings screen) as Usernames, but neither work.

Am I missing something?

Thanks,

Glenn